ABOUT US
POETRO offers a meticulously curated collection of vintage luxury pieces. Since our launch in spring 2021, we've continuously expanded our selection of exquisite treasures.
POETRO's primary goal remains to contribute to the history of these remarkable items, breathing new life into high-quality pieces and accessories crafted by true visionaries. Equally important, POETRO aims to make haute couture more accessible. Our name, POETRO, embodies our mission, blending "poem" and "retro" to signify a journey of discovering retro treasures. These pieces allow our customers to craft their own poetic expressions of individuality through rare and vintage finds.
100% AUTHENTICITY GUARANTEED
Authenticity is paramount at POETRO.
Luxury vintage items are not only fashion statements but also valuable investments. We are dedicated to preserving the heritage of the fashion industry by offering only authentic vintage pieces.
At POETRO, customers can shop with complete confidence. We guarantee the authenticity of every vintage or pre-owned item in our collection.
Our approach involves leveraging our extensive experience, meticulous documentation, and independent expert evaluations to ensure our customers have the utmost confidence in their purchases.
Customer Info
EXCHENGE POLICY
We want your shopping experience with POETRO.STORE to be as hassle-free as possible. Vintage items require special attitude, so we do not accept returns, but only exchange. To better guarantee your purchase, we encourage our customers to read all condition statements, take a close look at the photos and feel free to email us if you have any additional questions, send us an email to: contact@poetro.store
Customer Info
ITEM CONDITION
The POETRO.STORE is proud to vintage items that are in excellent condition and ready to use. All items in our range has been professionally cleaned and stored in pest-free environment. All of our items are pre-owned and slight imperfections are part of the history of vintage garments.
Condition rating system:
«Perfect» indicates like-new, with minor signs of use
«Great» indicates very slight wear with no major visible damages
«Good» indicates some visible wear & slight damages
We don't have any products in bad condition
Customer Info
DUTIES&TAXES
Please be familiar with your own customs policies and charges. The customer is accountable for any additional customs fees, taxes and/or charges. Please note that we have no control over these charges and cannot predict their amount.
Customers in the Europeans Union:
You will not receive an additional bill from the courier. If you are ordering from within your own customs zone or region, import duties and VAT are included in the price you see online.
Customers in Norway, Switzerland the United Kingdom, US and in the rest of the world:
Import duty is not included in the prices you see online. You may have to pay taxes upon receipt of your order regarding your country. We have no control over these charges and it is the responsibility of the customer to look up this information ahead of time to understand what they will be charged.
